Terms & Conditions

1. Introduction

Welcome to iv18, Bangladesh's trusted online casino and sports betting platform. These Terms and Conditions govern your access to and use of all services, products, and features offered through the iv18 website and any related applications. By creating an account or placing a wager, you confirm that you have read, understood, and agree to these terms in full.

iv18 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Continued use of the platform after changes are published constitutes acceptance of the revised terms. We recommend that all users review this page regularly to stay informed of any updates. If you disagree with any part of these terms, please discontinue use of the iv18 platform immediately.

2. Eligibility

To register and use iv18, you must satisfy all of the following eligibility criteria. Failure to meet any of these requirements may result in account suspension or permanent closure without prior notice.

• You must be at least 21 years of age. iv18 is strictly a 21+ platform. Underage gambling is prohibited and will not be tolerated under any circumstances.
• You must be a natural person with full legal capacity to enter into binding agreements under the laws applicable to your jurisdiction.
• You must not be accessing iv18 from a jurisdiction where online gambling is prohibited or where doing so would violate applicable local laws.
• You must not already hold another active iv18 account. Each user is permitted a single account only. Duplicate accounts will be closed and any associated funds may be forfeited.

3. Account Registration and Verification

When registering for an iv18 account, you are required to provide accurate, current, and complete information. Providing false information is a serious violation of these terms and may result in immediate account termination.

• You are solely responsible for maintaining the confidentiality of your username and password. Any activity conducted under your account credentials is your responsibility.
• iv18 may at any time request identity verification documents including a national ID, passport, or other government-issued identification. Failure to provide these documents in a timely manner may result in withdrawal restrictions.
• Accounts found to belong to individuals under 21 years of age will be closed immediately, and any winnings or bonuses accrued will be voided and forfeited.
• You must promptly notify iv18 customer support if you suspect unauthorized access to your account. iv18 will not be liable for losses resulting from unauthorized use that occurred before notification.

4. Deposits and Withdrawals

iv18 supports a range of payment methods suited for Bangladesh, including bKash, Nagad, Rocket, and Upay. All transactions are processed in Bangladeshi Taka (BDT). The following conditions apply to all deposits and withdrawals:

• Minimum deposit amounts and maximum withdrawal limits may vary by payment method and are subject to change. Please check the Cashier section for current limits applicable to your account.
• All withdrawal requests are subject to identity verification. iv18 reserves the right to delay or suspend a withdrawal pending the outcome of any KYC or security review.
• Funds deposited into your iv18 account must be used for gaming purposes. Depositing funds solely for the purpose of transferring them out without genuine play is prohibited and may be flagged as irregular financial activity.
• Withdrawals will only be processed to a payment method that matches the account holder's verified identity. Third-party transfers are strictly prohibited.

iv18 is not responsible for delays caused by payment processors, banking institutions, or mobile financial service providers. Processing times may vary depending on the method used and volume of requests at any given time.

5. Bonuses and Promotions

iv18 offers a variety of bonuses and promotional incentives to eligible players. All bonuses are subject to specific wagering requirements and validity periods. Misuse of bonuses or any attempt to exploit promotional offers in bad faith will result in cancellation of the bonus and may lead to account suspension.

• Welcome bonuses are available to new players only and may only be claimed once per household, IP address, or payment method. Repeat claiming using multiple accounts is strictly prohibited.
• All bonus funds carry a wagering requirement (rollover) that must be fulfilled before any withdrawal can be made. The specific rollover multiplier applicable to each bonus is stated in the relevant promotion's terms.
• Free spins, if offered, are credited to specific games only. Winnings from free spins may be subject to maximum cashout limits as stated in the applicable promotion.
• iv18 reserves the right to withdraw, amend, or cancel any promotion at any time without prior notice. Promotions cannot be combined with other offers unless explicitly stated.

6. Responsible Gaming

iv18 is committed to promoting responsible gaming across our entire platform. We encourage all users to treat gambling as a form of entertainment, not as a source of income. If you believe your gambling is becoming a problem, we urge you to make use of the self-exclusion, deposit limit, and time-out tools available in your account settings. For more comprehensive guidance, please visit our dedicated Responsible Gaming page.

Players who are identified as problem gamblers or who are subject to a self-exclusion order will have their accounts immediately suspended. iv18 does not knowingly allow individuals who are self-excluded or otherwise restricted from gambling to access the platform.

7. Prohibited Activities

The following activities are strictly prohibited on the iv18 platform. Engaging in any prohibited activity may result in immediate account termination, forfeiture of all funds, and where applicable, reporting to relevant authorities.

• Using automated bots, scripts, AI-assisted tools, or any other software designed to gain an unfair advantage in gaming or betting activities.
• Money laundering, terrorist financing, or any financial crime facilitated through deposits, wagering, or withdrawals on the platform.
• Attempting to exploit software bugs, RNG vulnerabilities, or any technical flaw in order to gain an undue monetary advantage.
• Colluding with other players, sharing account access, or engaging in any form of chip dumping or match-fixing in games or sports betting markets.

8. Intellectual Property

All content, trademarks, logos, software, graphics, game interfaces, and text displayed on the iv18 platform are the exclusive intellectual property of iv18 or its licensors. No part of the platform may be reproduced, distributed, modified, or used for commercial purposes without prior written consent from iv18. Unauthorised use of any iv18 intellectual property may result in legal action.

9. Limitation of Liability

To the maximum extent permitted by applicable law, iv18 and its affiliated entities, officers, employees, and partners shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the platform. This includes but is not limited to loss of data, loss of profits, or any gambling-related losses incurred.

iv18 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. We make no guarantees regarding the accuracy, completeness, or reliability of any information provided through the platform. You use iv18 entirely at your own risk.

10. Amendments to These Terms

iv18 may update these Terms and Conditions periodically to reflect changes in our services, operational practices, or applicable regulations. When material changes are made, we will endeavour to notify users through a prominent notice on the platform or via email if registered contact information is available. The effective date at the top of this document indicates when the current version was last revised. Your continued use of iv18 following the posting of any amendments constitutes your acceptance of those changes.

11. Governing Law and Dispute Resolution

These Terms and Conditions and any disputes or claims arising out of or in connection with them shall be governed by the laws applicable to the jurisdiction under which iv18 operates. In the event of a dispute, users are encouraged to first contact iv18 customer support at [email protected] to seek an amicable resolution before pursuing any formal legal proceedings. iv18 reserves the right to use binding arbitration for disputes where permitted by law.

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